System Engineer

Full Time Permanent

  • Support the installation, optimization, integration, troubleshooting and upgrade of all IT systems or components.
  • Work with the engineering teams to translate design requirements into Microsoft and VMware.
  • Assist with the planning, execution, monitoring and control of all engineering project related tasks and activities.
  • Provide technical support, troubleshooting and complex problem resolution on issues while monitoring and maintaining environment stability.
  • Document software and system configuration.
  • Participate and assist with 24x7 support of the environment.
  • Address and close technical issues reports
  • Evaluate results of investigation reviews
  • Develop problem solving guidelines, checklists, or other materials to respond to user problems that are recurring
  • Minimum 6 years of Information Technology work experience
  • Minimum Bachelor’s degree in IT related field or equivalent experience
  • Basic knowledge on some brand hardware on installation and troubleshooting
  • Possess strong communication, organizational and multi-tasking skills
  • Possess strong teamwork ethics and able to work well with team members
  • Demonstrate good knowledge on VMWare vSphere and supporting products
  • Demonstrate good knowledge on Windows Server Support
  • Demonstrate good understanding of ITIL framework
  • Knowledge of IaaS and Cloud Knowledge is an advantage (AWS, Azure)
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