Infrastructure Support Engineer

Infrastructure Support Engineer

Date Posted: March 06, 2019 Location: Singapore

Description:

The Infrastructure Support Engineer position provides support for all of the Server, Storage, Network, VMWare, Windows and Linux system. This position will provide technical support of Infrastructure.

Responsibilities:

  • Supports the installation, optimization, integration, troubleshooting and upgrades of all IT systems or component.

  • Works with the engineering teams to translate design requirements into Microsoft and VMware.

  • Assists with the planning, execution, monitoring and control of all engineering project related tasks and activities.

  • Provides technical support, troubleshooting and complex problem resolution on issues while monitoring and maintaining environment stability.

  • Documents software and system configuration.

  • Participates and assists with 24×7 support of the environment.

  • Addresses and closes technical issues report to

Application Prerequisites:

  • Bachelor Degree in IT related field or equivalent experience

  • Must have 8 years in Information technology

Special Skills Required:

Knowledge:

  • Strong communication skills, organizational skills and teamwork ethics

  • Strong Multi-tasking skills and able to handle large volumes of work

  • Process Focused

Functional / Technical Skills:

  • VMWare vSphere and supporting products

  • Windows Server Support

  • Understanding of ITIL Framework

Abilities:

  • Positive and Constructive

  • Project Focused

  • Questioning and Challenging

  • Accountable and Transparent

  • Team Oriented

  • Self-Motivated

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