Business Transformation

Case Studies

Solution

Industry : Logistics

CTC Global Singapore’s Solution Category : Business Application Solutions / Business Transformation

Customer Challenges:
  • To remove manual process which involves heavy usage reliance on manual Excel file and e-mail communications, which is very tedious and prone to human mistakes
  • Improve the data and communications flow, and improve the decision making process
  • Enable easy access and retrieval of information from a consolidated repository
CTC Global Singapore’s Solutions:

Different methods of requirement gathering approach were adopted to study and understand the operational challenges and pain points that customers face in their day-to-day business operations. Upon understanding the organisation goals and business objectives, CTC Global Singapore proposed the use of a custom web application solution to address those challenges identified during the requirement study phase.

The solution includes development of a custom application using a framework design that allows future extension of module features. The business application makes use of a web portal technology to allow easy access on users from multiple locations and countries. As a recommended practice, it is deployed onto a multi-tiered architecture.

Customer Benefits:

The result of this implementation sees improvement in the efficiency of the process workflow through the use of IT automation and increase in staff productivity.